Local Support

Don't want to guess? Get personalized support from people who know Ulaanbaatar. Ask questions, solve problems, navigate tricky situations.

When Local Support Makes Sense

✈️

First Day Anxiety

"I just landed. My SIM card isn't working. Where's a safe ATM?"

🏥

Medical/Emergency Help

"I need a doctor who speaks English. What's the process?"

🏘️

Apartment Hunting

"Which neighborhood should I live in? Is this rental price fair?"

🔧

Problem Solving

"My landlord only speaks Mongolian. How do I explain this issue?"

💼

Business Setup

"I'm starting a business in UB. What's the realistic process?"

🎯

Custom Advice

"I have very specific needs. Can you help me figure it out?"

Choose Your Package

Async Support

Best for non-urgent questions

$49

one-time

✓Up to 10 questions via email
✓Replies within 48 hours
✓Clear, practical guidance
✓Follow-up questions included
✓Valid for 30 days after purchase

Get Started — $49

Premium

On-Call Support

For urgent or complex situations

$199

4 hours

✓Up to 4 hours of active support
✓Within a 24-hour window you choose
✓Chat or voice (as available)
✓Fast response times
✓Perfect for first-day stress

Get Started — $199

How It Works

Reach out

Tell us your situation via email or Telegram

We confirm

We'll suggest the right package for your needs

Pay

Card (international) or bank transfer (Mongolia)

Get support

We start helping within 24 hours

What We Can Help With

✓SIM card, internet, and connectivity issues

✓Finding doctors, clinics, or medical help

✓Apartment hunting and rental advice

✓Navigating banking and money issues

✓Translation or communication support

✓Restaurant, shopping, and activity recommendations

✓Transport and logistics problem-solving

✓Working with service providers

✓Cultural questions and etiquette

✓General "what should I do?" situations

Boundaries (So It's Trustworthy)

⚠We won't impersonate you or do anything illegal, unethical, or unsafe on your behalf

⚠Medical and legal topics: We provide practical next steps and point you to professionals

⚠Honesty about uncertainty: If prices, rules, or situations are unclear, we'll tell you

⚠No guarantees: We offer guidance based on experience, but can't control outcomes